“Mark, thank you again for guiding us through a very professional, disciplined search/selection process.”  Bruce W.

“Mark, as usual, first class job here.  You are one of the best at your trade…I probably tested your patience on this one, but this is a key assignment for me and for…”  Steve T.

“I very much enjoyed working with you.  I found your approach very hands-on and attentive, the documentation of information extremely valuable, and I think you prepared and represented your candidates thoroughly, appropriately and fairly.  I am feeling very comfortable and indeed excited with our hire of Sam, and I agree that he is a very good personality match both with me and our organization in general.”  Sue G.

“Mark, thanks very much.  We are very pleased with both the process and conclusion on both recruits closed in our recent round.  As always, it has been a delight dealing with you – professional, accommodating, and approachable.”  Dana S.

“Mark, the partners of the firm sincerely appreciate your excellent efforts in finding…  We are very pleased with him.  He is fitting in well.”  Michael S. and John W.

“Thanks Mark – as always, it was an exceptional experience working with you.”  Julie B.

“This letter is written…to thank you for your thoroughness and dedication in conducting the search for the Vice President of Finance.  It was very enlightening to have regular updates as well as full documentation for all the prospective interviewees.  This was most advantageous in preparing for the interviewing and for later brainstorming -- decision making session.  Thank you again, Mark, for the work you accomplished for us.”  Suellen G.

“Now that we have successfully completed our search for a new Director of Development and Director of Marketing…I wanted to thank you for the professional and efficient manner in which you managed this process.  I very much enjoyed working with you, as you made the whole procedure relatively painless.”  Valerie W.

“The approach of using an outside executive recruitment firm like yours was a good experience that taught me new ways in evaluating candidates, and working with you was very pleasant and constructive.”  Michel C.

“Thank you, most sincerely, for the assistance that you have rendered to our company over the past few years.  You have always done an outstanding job for us in a very ethical and competent manner.  For that, I thank you.  I also thank you for a most enjoyable business relationship.  I have, very much, enjoyed dealing with your company.”  Bill M.

“Mark, I thought you might appreciate some feedback on our experience with Alison thus far, especially as it is so positive.  She was able to quickly develop a relationship with the members of her department, and I believe that they have come to understand the need for a leader with her qualifications.  She has adapted well as a member of our senior management and is highly respected by that group.  She has hit the ground running on a number of projects, and the progress is even faster than I had anticipated.  I believe that the staff at all levels who come into contact with her have benefited from her work.  I really enjoy working with her, and find her knowledgeable and well-connected in her field and very insightful…I think all of this speaks well of the process we went through in hiring her, and your skill in helping us in the process.  Thanks again.”  Marsha F.

“I respect the professionalism and process you embraced ensuring the experience was a win for all those involved.  I am very pleased with the appointment and each day brings affirmation that I have made the right choice for me.”  Tracy H.

“The ‘personal touch’ was very thoughtful and much appreciated by me.  May I say that in my dealings with your firm, I have been impressed with the professionalism of Palmer & Company.”  Kevin M.

“I am sure I mentioned this to you before, but you are by far the best recruiter that I have ever met.”  Laura G.

“I meant it when I said you were one of the best recruiters I have ever worked with.  You kept in constant touch with me, you mentored me, and you were very comprehensive.”  Mary J.

“I just wanted to say thanks for an engaging, thorough and provocative discussion yesterday.  You did a masterful job of providing a full and enthusiastic overview of the…opportunity.  Thanks again for your insights, your questions and for making the experience entirely comfortable.”  Brian J.

“Your mix of professionalism, intellect and warmth is truly unique.”  Margaret J.

“Exploring new job opportunities, while exciting, always has its anxiety!  I want to thank you for your sensitivity and attention to detail that made the process feel so natural.  Your professional style is very much appreciated.”  Mary Ann A.

“Thank you so much for your very thoughtful and compassionate letter.  I do not remember when I have received such an eloquent and sensitive ‘thanks but no thanks’ letter.  I appreciated the opportunity to compete for the position, and I was most impressed by your researcher and, in general, by the way in which your company works.”  Susan H.

“I just wanted to thank you for the time you took today to explain about the opportunity at…, the key players there, the culture and other details that we discussed over the two hours we spent together.  In my over 20 years of work experience, this was the most thorough briefing that I have ever received from a recruiter, and I truly appreciate and value your time and approach.”  David G.

“Thanks for keeping me up-to-date on the outcome of this search.  In many other dealings, I rarely get this kind of closure.  This speaks highly about your professionalism.”  Vince F.

“Thanks so much, Mark.  I thought you would want to know.  You are one of the most eloquent people I know and your messages and notes always make me feel like a million dollars!”  Anne S.

“Through the course of my career, I have met a few recruiters and you are truly in a class by yourself.”  Laura G.

“Your preparation of your research of the company and the people is unequalled.  I truly enjoyed the open dialogue.”  Michael D.

“I would just like to say that I appreciated your taking the time to explain the detailed reasons I wasn’t considered further for…  Some search firms do write to unsuccessful candidates, it is true, but I don’t remember ever being treated so courteously as I was by Palmer & Company.”  David C.

“I don’t recall having such a pleasant interview ever.  Thank you for making it so easy and enjoyable.”  Lori G.

“While I would have preferred better news, you are to be congratulated on communicating with candidates so clearly and promptly.  Unfortunately, this kind of behaviour is the exception not the norm amongst most recruiters.”  Barry B.

“I wanted you to know that throughout this search, you handled your contact with me in a very professional manner.  During my job search, I have had the misfortune of dealing with some executive search companies which treat candidates like a piece of meat.  You were an exception!”  Donald B.

“Thanks for taking the time to write that letter.  Unfortunately few recruiters make the effort to communicate so thoroughly with unsuccessful candidates.”  Jim M.

“Thanks for the letter.  I must say it is one of the nicest letters I have ever received from a recruiter!”  Pat C.

“Your sincerity and professionalism truly are shoulders above the crowd.  I would not hesitate recommending, or using your firm.”  Ralf B.

“Last week I sent my resume to a number of recruiters who matched my search profile.  I wanted to let you know that you were one of only two who took the time to personally respond.  That speaks well of your company.”  Bill N.

“Thank you again for displaying the integrity and generosity necessary to treat people with respect.”  Richard T.

“I wanted to let you know that I was thoroughly impressed with the professionalism of your team of researchers and though disappointed, greatly appreciated receiving your extremely well-written letter.  It spoke volumes on the care you put into the search process and the utmost respect that you and your firm have for all parties involved.”  Dave T.

“I cannot over emphasize how much this response meant to me in an atmosphere that is so depressing and highly stressful in terms of job hunting for recent immigrants like myself…nevertheless, I wish to reiterate that your response has sparked a small but significant light to my dark tunnel of confidence and will no doubt be an excellent motivator in my continued search for professional acceptance in the HR field in this great country.”  Rampersaud D.

“Thank you – that is the best rejection letter that I have ever read.”  Ann P.

“I very much appreciate your candour and your regard in considering my credentials for the position.  The manner in which you have followed-up this exercise is, frankly, refreshing and all too rare.”  Michael A.

“Too often, people involved in recruitment respond to the many letters of application that they receive in a perfunctory and uncaring manner.  Your letter was an exception.”  Alan S.

“I must say that your decline letter was absolutely the best I have ever seen or received.  I think it is important to acknowledge high quality craftsmanship and I sincerely appreciate your effort.”  Rick S.

“One often forgets what the experience of common courtesy feels like.  People don’t put much profit in it today, but your well-phrased note, advising me that I had not made the ‘short-list’ in the Director of Communications search, caused me to pause at the plain, simple courtesy your intention – not the message – conveyed.  No one likes to lose; but everyone is entitled to some respect for trying.  I’d like to thank you for respecting my effort, and wish you the best of luck with the remaining candidates.  It’s a pleasure doing business with a gentleman.”  Daniel L.